Tell us what the surface is doing, and where it is

A leaking shower, a hollow-sounding floor tile, grout that has gone dark in the corners, or a bathroom about to be stripped back — the sooner we know which one it is, the more useful the first reply can be.

Work across Murrumbeena and the surrounding south-east suburbs, residential and small commercial. Browse the services first if you’re not sure what to call it.

WHICH ROUTE

This page is the general route — questions, a second opinion on something that has started to move, or a conversation before you commit to anything.

If the job is already defined — a room, a service, a rough timeframe — go straight to Request a quote instead. Same people, more structured questions.

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THE DIRECT ROUTE

Enquiries sent from this page are stored privately in this website and read by us. Nothing is passed to a lead-selling service.

How an enquiry reaches us

The enquiry form further down this page is the way through. It arrives with the detail a passing conversation usually loses — the suburb, the surface, and what it has started to do — so the first response can be about your job rather than about generalities.

Name, email and your message are required; phone, location and subject are optional. If you would rather talk it through, say so in the message and note the times that suit you, and we will reply to arrange it. Describing the corners, junctions and the base of the shower in that message often narrows the cause before anyone arrives.

Not sure which service the problem belongs to? Leaking shower repairs covers water escaping a wet area, regrouting covers grout and silicone that has failed, and tile repairs covers tiles that have cracked, lifted or gone drummy. Describe it in your own words if none of those fit.

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Three things that make the reply more useful

None of these are required. They simply move the conversation past the questions we would otherwise have to ask first.

ROUGH DIMENSIONS

Floor area, wall height to be tiled, whether the shower is a recess or a screened corner. Approximate is fine — it sets the scale of the work and the amount of waterproofing involved.

A PHOTO OF THE PROBLEM

Corners, junctions and the base of the shower tell most of the story. Describe what you can see in the message and send images by reply once we’re in touch.

TILE SELECTION

If tiles are chosen, the size and material change the preparation — a 1200mm panel asks more of the substrate than a 300mm tile.

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Send an enquiry

Name, email and your message are required; phone, location and subject are optional, and there are budget and timeframe fields if you want to use them. The message is the one worth spending a minute on.

Your details are used to answer your enquiry and nothing else. How they are handled is set out in the Privacy Policy.

SERVICE AREA

Murrumbeena

CARNEGIE — HUGHESDALE — OAKLEIGH — CHADSTONE — MALVERN EAST — BENTLEIGH EAST — ORMOND — MCKINNON

Nearby streets, the same tradesman. Full detail on the service areas page.

Before you write, it may answer itself

The FAQs cover the questions that come up most often — what preparation involves, why waterproofing has to cure before tiling, and how a job runs from first visit to the last silicone bead, which is set out in how we work. If you are still deciding on materials, the guides go into tile choice, grout and the layers underneath.

ALREADY DECIDED

Skip the conversation and send the job details straight through — request a quote.